FAQ's

What is your service area?

Bear Heating & Home Services is located in Rochester, NY. and services Monroe, Livingston and Ontario counties. For locations outside our immediate service area, we'll still help you out– we just might need to charge a small fee to cover our travel costs.

Is your work guaranteed?

Absolutely. Your satisfaction and peace of mind are our top priority. We have a 30-day guarantee on all parts and labor.

Do you have references?

Yes! Most of our business comes from referrals – just ask and we'll be happy to provide you with references.

Can you help me with...?

Probably! Heating and cooling is our primary expertise, but we've got experience with all kinds of home projects from installing flooring, installing a garbage disposal, repairing your ice maker, hanging ceiling fans, fixing a light switch, deck cleaning, furniture assembly... you get the idea.

You're so great! Where can I leave you a review?

Aw, shucks. Thank you! Customer referrals are our highest compliment – and if you want to share the love, feel free to post a review on our Facebook page!